Terms and Conditions

Terms & Conditions

Welcome to Xuloos. By using xuloos.com or purchasing our services, you agree to the terms below. Please read them before placing an order or starting a project with us.

1. Our Services

Xuloos provides programming, web development, WordPress and WooCommerce services, software solutions, computer consultancy, IT consulting, and computer facilities management.

The exact work included in a service will depend on its description, quotation, proposal, or agreement with the client.

2. Orders & Projects

When you place an order or request a service, we may review your requirements before confirming the project.

For custom projects, we may provide a quotation outlining the scope, price, timeline, and payment terms.

Work outside the agreed scope may require an additional fee.

3. Payments

Prices shown on our website are in PKR unless stated otherwise.

Some services may require an advance payment before work begins. Larger projects may be divided into milestones.

If a required payment is not received, we may pause work until the payment is completed.

4. Project Requirements

To keep a project moving, clients are responsible for providing the information, content, access, and feedback we reasonably need.

Delays in providing these materials or approvals may affect the project timeline.

5. Changes & Revisions

We are happy to make reasonable changes that are included within the agreed project scope.

New features, major changes, or work outside the original scope may be quoted separately.

6. Delivery

We provide estimated timelines based on the agreed requirements. Actual delivery times may change due to project changes, delayed feedback, third-party services, or other circumstances outside our reasonable control.

7. Third-Party Services

Some projects may use third-party services such as hosting, domains, plugins, themes, payment gateways, APIs, or software licenses.

These services have their own terms, pricing, and policies. Xuloos is not responsible for changes, outages, or issues caused by third-party providers.

8. Intellectual Property

Unless otherwise agreed, Xuloos retains ownership of its own tools, reusable code, frameworks, templates, and development resources.

Project-specific deliverables are provided to the client according to the terms agreed for that project.

Third-party software, themes, plugins, images, and other resources remain subject to their respective licenses.

9. Refunds & Cancellations

Because our services involve time and customized work, refunds depend on the type and stage of the project.

If work has already started, a full refund may not be available.

For complete details, please see our Refund Policy.

10. Website Use

You agree to use xuloos.com lawfully and not to:

  • Attempt unauthorized access to our website or systems
  • Introduce malicious software
  • Copy or misuse our website content
  • Interfere with the operation or security of the website
  • Use our services for unlawful purposes

11. Privacy

Information submitted through our website is handled according to our Privacy Policy.

We do not sell or rent your personal information.

12. Service Disclaimer

We aim to provide reliable and professional technology services. However, we cannot guarantee specific business results, revenue, sales, search rankings, or other outcomes unless specifically agreed in writing.

Technology projects can also depend on third-party services, hosting, infrastructure, and factors outside our control.

13. Changes to These Terms

We may update these Terms & Conditions when our services, website, or business practices change.

The latest version will always be published on this page.

14. Contact Us

If you have any questions about these terms or our services, contact us at: